Shipping & Rates Policy
Due to the COVID-19, we may experience slight delays across our operations. However, we attempt to process orders as prompt as possible to minimise disruptions. Please bear with us.
SHIPPING FOR UK CUSTOMERS (Hollabi Branded Products):
This zone comprises of England, Scotland, Wales and Northern Ireland, excluding Channel Islands.
FREE UK STANDARD DELIVERY WHEN YOU SPEND £75 OR MORE
Orders placed before 12pm GMT, Mon - Fri will be dispatched the same day.
Orders placed after 12pm GMT, Mon - Fri will be dispatched the next working day.
All orders placed after 12pm on Friday and over the weekend will be dispatched the following Monday (excluding Bank Holidays).
Business days are Monday to Friday (excluding Bank Holidays).
Deliveries:
- Special Delivery Guaranteed next day (when ordered before 12pm GMT) - £8.80
- Standard Tracked (estimated 2 - 4 working days) - £4.74
- Standard Tracked with Signature (estimated 2 - 4 working days) - £5.10
MARKET PLACE (Unbranded Products) SHIPPING FOR UK, USA, Canada & some EU CUSTOMERS ONLY:
FREE SHIPPING
Items purchased from here are processed and dispatched free of charge between 3 - 5 working days from the day of order.
Deliveries are within 2 - 5 and 3 - 6 weeks respectively from the dispatched day.
Combined products ordered from our branded lines and Market Place may attract different delivery charges and will be delivered separately.
Some items in the Market Place may also arrive separately even if ordered at the same time.
Additional charges:
The items are packaged domestically and from abroad, and shipped internationally free of charge. However, customers outside the UK may separately be subject to other taxes/import duties on delivery in their respective countries.
For more information on potential charges, please contact the relevant authority in your country.
Please note that this delivery periods is not affected or influenced in favour of those paying by ClearPay.
Business working days are Monday to Friday (excluding Bank Holidays).
SHIPPING FOR EU CUSTOMERS (Hollabi Branded Products):
FREE EU STANDARD DELIVERY WHEN YOU SPEND £110 OR MORE
All orders will be dispatched the next working day after day of purchase, excluding UK Bank Holidays.
All orders placed on Friday and over the weekend will be dispatched the following Monday (excluding Bank Holidays).
Deliveries:
- Tracked and Signed European Delivery (Estimated 3-5 working days, excluding the UK Bank Holiday periods) - £15.80
Your relevant country may charge taxes / custom duties on deliveries, please check with your relevant regulatory authority for information.
We offer 20% of your tax / custom duty paid as a discount on your next order.
Please email us your paid tax / custom receipt to issue your discount code.
Europe:
This zone comprises the following countries:
|
Albania |
Denmark (EU) |
Kyrgyzstan |
Russia |
|
Andorra |
Estonia (EU) |
Latvia (EU) |
San Marino |
|
Armenia |
Faroe Islands |
Liechtenstein |
Serbia |
|
Austria (EU) |
Finland (EU) |
Lithuania (EU) |
Slovakia (EU) |
|
Azerbaijan |
France (EU) |
Luxembourg (EU) |
Slovenia (EU) |
|
Azores (EU) |
Georgia |
Macedonia |
Spain (EU) |
|
Balearic Islands (EU) |
Germany (EU) |
Madeira (EU) |
Sweden (EU) |
|
Belarus |
Gibraltar (EU) |
Malta (EU) |
Switzerland |
|
Belgium (EU) |
Greece (EU) |
Moldova |
Tajikistan |
|
Bosnia Herzegovina |
Greenland |
Monaco (EU) |
Turkey |
|
Bulgaria (EU) |
Hungary (EU) |
Montenegro |
Turkmenistan |
|
Canary Islands |
Iceland |
Netherlands (EU) |
Ukraine |
|
Corsica (EU) |
Irish Republic (EU) |
Norway |
Uzbekistan |
|
Croatia (EU) |
Italy (EU) |
Poland (EU) |
Vatican City State |
|
Cyprus (EU) |
Kazakhstan |
Portugal (EU) |
|
|
Czech Republic (EU) |
Kosovo |
Romania (EU) |
|
We now offer deliveries to the United States of America and Canada (Hollabi Branded Products Only)
FREE STANDARD DELIVERY TO USA AND CANADA WHEN YOU SPEND £150 OR MORE
All orders will be dispatched the next working day after day of purchase, excluding UK Bank Holidays.
All orders placed on Friday and over the weekend will be despatched the following Monday (excluding Bank Holidays).
Deliveries:
-
USA - International Tracked & Signed (5 to 7 working days delivery aim, excluding the UK Bank Holidays periods) - £28.50
- Canada - International Tracked (5 to 7 working days delivery aim, excluding the UK Bank Holidays periods) - £27.50
For security reasons, all international orders must be delivered to the billing address and additional security checks may be administered. If this is the case, we will contact you by email. Failure to reply to these emails may result in your order being delayed or even cancelled.
Note: Your relevant country may charge taxes / custom duties on deliveries, please check with your relevant regulatory authority for information.
We offer 20% of your tax / custom duty paid as a discount on your next order.
Please email us your paid tax / custom receipt to issue your discount code.
Returns and Refunds:
For information, please see our Returns and Refund Policy.